Effective Date: 17 June 2025
Welcome to MySTEMPortal (stem.org.my). By accessing or using this website, you agree to be bound by the following terms and conditions. These apply to all users, whether browsing, registering, purchasing products, or participating in our programs.
1. General
MySTEMPortal reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
Violation of these terms may result in termination of your access to the portal, services, or content.
2. Site Contents & Intellectual Property
Unless stated otherwise, all content on this website—including images, videos, graphics, text, course materials, and digital tools—are the intellectual property of MySTEMPortal and are protected by Malaysian copyright laws.
You may not reuse, reproduce, or republish any content without written permission.
3. User Conduct & Feedback
We encourage your feedback, suggestions, and comments. However, by submitting feedback:
- You confirm that it does not infringe on any third-party rights.
- You agree not to submit unlawful, abusive, or offensive content.
- You accept responsibility for the content you submit.
Feedback may be sent to: [email protected]
4. Services, Courses & Descriptions
While we strive to display accurate service and course information, variations may occur due to screen settings or typographical errors.
We reserve the right to correct inaccuracies in service/course descriptions, pricing, or availability at any time without notice.
5. Newsletter & Communication
By registering on our website or making a purchase, you agree to receive occasional updates on courses, programs, and promotions via email.
You may unsubscribe at any time using the link in our emails or by managing your account preferences.
6. Payments
All payments for courses, services, or physical products are one-time payments unless stated otherwise. We accept payments via:
- Credit/Debit Cards (Visa, MasterCard)
- FPX or online banking (via authorized payment gateways)
All transactions are subject to authorization by your bank. Failure to receive authorization may result in order cancellation.
7. Refund Policy
Courses & Digital Products:
- Refund requests must be made within 7 days after the course purchase date.
- Refunds are not available for completed or ongoing courses.
For all refund inquiries, email: [email protected]
8. Indemnity
You agree to indemnify and hold harmless MySTEMPortal from any claims, damages, or legal actions arising from your misuse of the site or violation of these terms.
9. Third-Party Links
Our site may include links to third-party websites (e.g. STEM partners or tools). These sites have their own terms and privacy policies. MySTEMPortal is not responsible for the content or accuracy of these third-party sites.
10. Inaccuracy Disclaimer
Occasionally, information on our website may contain errors or omissions. We reserve the right to correct such information and cancel or refuse orders if necessary, even after submission.
11. Termination
This agreement remains in effect until terminated by either party. MySTEMPortal may terminate your access immediately if you breach these terms, without prior notice.
Contact Us:
If you have any questions about these Terms & Conditions, please contact us at: