Effective Date: 17 June 2025
At MySTEMPortal, we are fully committed to protecting the privacy and personal data of our website visitors and customers. As users of online platforms ourselves, we understand the importance of keeping your information safe and secure.
We will never disclose or share your personal information with third parties, except where necessary to deliver our services (such as processing orders, arranging digital deliveries, conducting security checks) or where we have your explicit consent.
Your Consent
We do not sell, rent, or trade your name, address, email address, credit card details, or any personal information to any third party (excluding trusted partners you may have interacted with through our site) without your permission.
Communication & Marketing
If you have made a purchase or registered with MySTEMPortal, we may occasionally update you via email, phone, or post about our latest courses, events, offers, and relevant educational news.
You will be given the option to opt-in for such updates when you register with us.
All MySTEMPortal users can opt out of receiving marketing communications at any time by:
- Clicking the “unsubscribe” link included in our marketing emails.
Cookies
Cookies are small data files stored on your device when you visit a website. If you register with us, your computer will store a cookie that helps recognize you and makes returning to the site faster and more convenient.
You can change your browser settings to reject cookies or alert you when they are being used. However, this may affect certain features of the website.
Site Analytics
We may collect anonymised, aggregated data about site traffic and visitor behavior (e.g., pages visited, time spent, screen resolutions). This information helps us improve user experience and site functionality.
Such data may be collected through cookies and third-party analytics services embedded on our website. These tools do not collect personal identifying information.
Disclosure of Your Information
We may share your personal data with:
- Our affiliated companies or service providers involved in order fulfilment, payment, or website management.
- A third party acquiring MySTEMPortal or its assets, as part of a business transfer.
- Law enforcement or regulatory bodies if required by law or to protect the rights, property, or safety of MySTEMPortal, its users, or others.
- Fraud prevention and credit risk agencies, if deemed necessary.
Third-Party Websites
Our website may contain links to third-party websites (e.g., partners, advertisers). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting personal information.
Accessing and Updating Your Details
To verify or update your personal information held by MySTEMPortal, you can do so by accessing MY PROFILE > MySTEM Profile > Edit My Profile. However, in case you’re unable to access your account via previously registered credentials, please contact us via the email address provided below. For your security, we may request proof of identity (such as your full name, NRIC and registered email) before granting access to your records.
Please safeguard your login credentials, and avoid using browser auto-fill for passwords on shared devices.
Contacting Us
We welcome your feedback and questions. Whether you have a query or a complaint, we value your input in helping us improve our services.
For any privacy-related concerns, please contact us at:
Email: [email protected]